Returns & Exchanges
At Stride Rite, we want to ensure your little one has the perfect fit for every adventure. If you are not completely satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided by our system, which will be sent directly to your email.
Pack Your Items
Place the unworn footwear in its original branded box and secure it inside a sturdy shipping container with the prepaid label attached to the outside.
Ship and Track
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing